Do you offer OEM/ODM services? Can we customize the logo, color, and packaging?
Yes. We provide complete OEM and ODM services including customized logo printing, laser engraving, color options, gift boxes, retail packaging, and private label solutions.
What is the lead time and cost for opening a new mold for a custom French press design?
The mold cost and lead time depend on product size and structure. Normally, mold development takes around 20–30 days after design confirmation.
What is your Minimum Order Quantity (MOQ) for standard versus customized orders?
MOQ varies by product style and customization level. Standard French Press models usually support lower MOQ than fully customized OEM orders.
Can I request samples before placing a bulk order? What is the sample lead time?
Yes. Samples are available for quality evaluation. Standard sample lead time is usually 5–10 working days depending on customization requirements.
What materials do you use? Is the glass heat-resistant (borosilicate) and is the stainless steel 304/316 grade?
We use food-grade 304 stainless steel and heat-resistant borosilicate glass. Some customized models can also support 316 stainless steel requirements.
What is your Quality Control (QC) process? How do you prevent glass breakage during international shipping?
We perform strict QC inspections during production and before shipment. Protective packaging materials are used to reduce breakage risk during international transportation.
Do your products comply with food-grade standards such as FDA, LFGB, or REACH?
Yes. Our French Press Coffee Maker products can comply with FDA, LFGB, REACH, and other food-contact standards according to customer market requirements.
Does your manufacturing facility hold certifications like ISO9001 or BSCI, or have you passed large retailer audits?
We support factory audit cooperation and continuously improve production management and quality systems to meet international buyer requirements.
What is your standard production lead time for mass manufacturing?
Normally, production lead time is around 30–40 days depending on order quantity, customization details, and packaging requirements.
What are your accepted payment terms for wholesale orders?
We commonly accept T/T bank transfer and other negotiable payment methods for long-term wholesale cooperation.